Paul Polansky

Currently there is not a team version of Twilio in Command. Each agent that wants to use this service will need to purchase their own personal Twilio subscription. That being said, there is team fu...

If you don't pay your Twilio subscription you will still receive your credits for that month and you will also receive three reminders within ten days of that month. If the subscription, for the f...

You can purchase more Twilio credits by upgrading your subscription in the KW Marketplace. Once that is done, your subscription changes will take affect immediately. Click here to learn how to cha...

Keller Williams has partnered with Twilio to enable agents to send text messages to contacts through Command. This is done by purchasing a monthly subscription plan of credits, with any unused cred...

If you set up a new Twilio number, you can get started immediately. If you transfer an existing number to your KW Twilio account, it will take around 24 hours for the transfer to take place.

Warning! The Telephone Consumer Protection Act (TCPA), which includes the National Do Not Call Registry, imposes strict limits on how real estate agents make calls, send text messages and/or le...

If someone who is not in your Command database sends a text message to your KW Twilio number, the follow actions will take place:   1. You will receive a Command and Command App notification, which...

Each month, the Twilio credits you purchase are managed and calculated on a first-in/first-out basis. In addition to receiving new credits per your subscription, credits that were not used in previ...

If you have a number with another service, there are a few steps to take first in order to transfer it into KW Command. First, you will need to check with your current service for their steps to ha...

Keller Williams has partnered with Twilio to enable agents to send text messages to contacts through Command. This is done by purchasing a monthly subscription plan of credits, with any unused cred...