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  1. KW Marketplace
  2. Use the KW Marketplace
  3. Twilio
  4. Twilio FAQs

Twilio FAQs

  • If I don't use all of my credits will they roll over to the next month?
  • How can my contacts opt in or opt out of texts sent from Command?
  • What happens if someone calls my KW Twilio phone number?
  • When I upgrade or downgrade my monthly Twilio subscription, how long will it take to apply to my account?
  • Can a new Agent use an existing Twilio number with a KW Twilio account in Command?
  • Can I get a second number for my KW Twilio Account?
  • Can I use my personal cell phone number in Command?
  • Can I use my KW Twilio number in tandem with other third party applications?
  • Why did my Twilio number transfer request fail?
  • Is there a team version of Twilio that we can use in Command?
  • What happens if I don't pay my Twilio subscription?
  • How do I purchase more Twilio credits?
  • How much does sending a text message cost using Twilio?
  • How quickly will an agent be able to access & use Twilio in command after setup?
  • What happens if someone who is not in my contact database texts my Twilio number?
  • What causes Twilio credits to expire?
  • Can I transfer an existing number from an outside service to my KW Twilio account?
  • What are the differences in the options to set up a Twilio number in Command?
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