Paul Polansky

When composing a text message in Command with Twilio if a user reaches a certain character count while also using emojis, a prompt will appear recommending the user to change the message from SMS t...

Keller Williams has partnered with Twilio to enable agents to send text messages to contacts through Command. This is done by purchasing a monthly subscription plan of credits, with any unused cred...

Keller Williams has partnered with Twilio to enable agents to send text messages to contacts through Command. In addition to that, agents are also able to set up call forwarding through Twilio. Age...

Keller Williams has partnered with Twilio to enable agents to send text messages to contacts through Command. In addition to that, agents are also able to set up call forwarding through Twilio. Aft...

After a user has set up call forwarding they can disable it anytime within the Command Settings. Once call forwarding has been disabled the user can sign up again later if they like. To disable cal...

As you are using your monthly Twilio subscription and accumulating credits, you might notice that you have more credits than you can use, or you might need to take a break from real estate and you ...

As you purchase a Twilio subscription in the KW Marketplace, you might need to cancel a subscription. You can do this at any time, though once you cancel, you will lose all of your credits (Twilio ...

If an agent has a Twilio account connected to Command and wants to cancel their KW Twilio account taking their Twilio number with them, it is recommended to submit a request to have that number tra...

There is no easy way to change your KW Twilio number. You first have to cancel your existing Twilio account, which means you will lose any credits that haven't been used by the end of the cancellat...

If you previously used a standalone Twilio account and want to use that number with your new KW Twilio account, you might need to find your Twilio project (account) information, like your current T...